I did not know that there is a customer size policy that requires "passengers that cannot fit safely and comfortably in one seat to purchase an additional seat while traveling.
Los Angeles, California (CNN) -- Southwest Airlines apologized a second time Monday to film director Kevin Smith for pulling him off a Saturday flight because of his size.
"We're very sorry for how his night unfortunately played out," Southwest said in a written statement.
The airline said it "could have potentially handled our communication better," but defended "the determination that Mr. Smith needed more than one seat to complete his flight comfortably."
Do you know how big are these planes that fly domestic? They're just as wide as a big bus and the seats are cramped.
Pag katabi mo ay napabayaan sa kitchen, laking problema mo pag sila ang katabi.
Kahit na sa international flights, you wish that the seat next to you is vacant so that you can pull up the armrest and occupy the two or three seats available.
Meron akong katabi sa eruplano papunta sa Japan. Palaihi din pala siya kaya mamaya-maya, kailangan kong tumayo para padaanin siya. Hindi naman ako puwedeng hindi tumayo dahil yong pasahero sa harap ay napakalaki na ang kaniyang upuan ay yumuyugyog sa harapan ko. Kinakausap ko na sana ay ayusin ang upuan niya para naman makaraan yong katabi ko na hindi ko na kailangang tumayo. Tiningnan lang ako. Suplado.
Mamaya nakita kong nagbasa ng diyaryo, pagaliktad, yon pala Hapones ang loko. TOINkkk.